Greener Solutions Heat & AC
  • Stockton, CA, USA
  • Competitive Wage
  • Full Time

Amazing benefits package.


Greener Solutions Heat & AC of Stockton, CA is actively seeking a full-time Customer Service Rep / Inside Sales Rep who has phenomenal customer service skills to assist customers in our call center. We are looking for a customer-focused, energetic, and self-motivated rep who has a strong sense of service and willingness to learn the ins and outs of our company!

This position offers a competitive, experience-based pay and outstanding benefits package! If this sounds like the opportunity that you've been looking for, apply today!

 

ABOUT GREENER SOLUTIONS HEAT & AC

Greener Solutions Inc. was founded in 1981 with a goal to focus on energy-efficient homes. Our completed projects have defined our dedication, quality, drive and commitment to the Central Valley homeowners. Our knowledge of construction, planning, management, and customer service makes us well trusted by the community. Being Central Valley owned and operated, we understand the needs of our customers and recognize the importance of supporting our local community. We strive to have the best team in both home and customer care. Our service technicians are all highly trained and experienced. We work very hard to make sure every customer knows how important they are to us and take pride in doing exceptional work.

We have to employ the best around in order to BE the best. That's why we offer exceptional benefits, competitive pay, and a work environment where career growth is the norm!

 

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP / INSIDE SALES REP

As a Customer Service Rep / Inside Sales Rep, you are a lifeline for the busy customers that we serve. As the face of our company, you are the main reason they love using us for their home comfort needs! Through the call center, you communicate over phone, email, and web portal channels and each day you meet your daily quota of outbound calls to set up appointments, make happy customer calls, and follow up on sales quotes. You efficiently schedule field personnel and accurately fill all service requests with a defined script and sales process.

You understand that your job is so much more than just answering the phone, participating in chats, and responding to emails; you also communicate with technicians on a daily basis to understand their schedule and up-sell potential! You accurately capture, track and report customer contact and product information through customer relationship management tools. You enjoy process improvement and thrive on efficiency, so you are happy to assist in creating seamless processes and implementation strategies to help achieve growth goals. Your daily activity of calls received, outbound calls, completed calls, appointments set, and leads generated is individually reported. At the end of the day, you feel accomplished and as if you have given it your all! The key to your success is that you never give up or leave anyone hanging!

 

QUALIFICATIONS

  • Call center experience or phone sales experience of 1 or more years
  • HVAC, construction or real estate knowledge and understanding
  • Service Titan or other CRM experience a PLUS
  • Comfortable using Microsoft Office Suite and Google Drive tools

Are you a customer service rockstar? Would you be committed to going above and beyond for our customers? Do you work well as part of a team? If so, apply today!

 

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Customer Service Rep / Inside Sales position, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!

Location: 95215

Greener Solutions Heat & AC
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